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Our Process

What to expect when you work with us

How We Do It

We believe the end product is just a byproduct as the real magic lies within the process where discovery and definition to problems find solutions and we certainly want to share this experience with the world through design, technology, and strategy.
Our development and execution methods are what separates us from so many other digital agencies. Every project we work on is unique but our approach is always the same. Why? Because it works. We’ve got processes in place to make sure you get exactly the results you need.

We found our collective passion and turned it into our livelihood. We're all here because we're passionate about design, technology, content, and strategy to guarantee your business growth.

career_team_1-compressor
01
Learn
This is getting-to-know-you stage of the project as we explore what you need and any ideas you’ve got on how to effectively achieve it. We’ll work with you or your team to establish a clear brief, then dig into that to identify the best way to go about meeting it. Initial contact is generally via email, video meeting or audi calls. And if you decide you want to work with us, it's time to get together for a more detailed briefing session.
02
Plan
This is where we define the project scope, finalise technical requirements and implement key milestones. We’ve got a visual tracking system in-house, and you’ll get a project calendar so you can see when each stage of the project will be complete. We match each stage of the plan with a sign-off point for you, so no work goes ahead without your approval.
03
Design
Everything we’ve discussed so far about your project starts to take shape in the design stage. Using what we’ve learned from you, your industry, your customers and your competitors, we’ll create a visual framework and design rules to work to. At this stage, we decide how best to move from concept to completed product, integrating form and function for the best results.
04
Build
The build phase of your project is where we take everything visual that’s been created so far, and - as our engineering-lead, Michael puts it - “make it work”. We'll combine the visual design with the technical elements outlined during your planning stage to create a product that looks beautiful and performs exactly the way you need it to.
05
Launch
In-house, we'll work through the quality control checklist that's guided the entire project one last time. You’ll get a staging link so you can see the work before it goes live, and give us any last bits of feedback. Remember, you’ll have been signing everything off at the various project milestones, so this shouldn’t be a big job. Once that’s done, it’s time to go live.
06
Support
Post launch, we’re on hand for any immediate bug fixes, making sure your asset's running perfectly. We can also offer you training on any systems we've used, including video tutorials for future reference. After that, it’s up to you to tell us when you need our support. We’re not the kind of agency that waves you off into the sunset - if you need our help or advice, we’re here.

Technologies

The key to getting the most out of the technologies we use is flexibility. We pick the best technology for every project we work on - what’s right for one might not be a good choice for another. That’s not to say we’ll give everything a go. We’ve got standards we stick to in order to guarantee you the best results.

career

TESTIMONIALS

Customer Stories

Getting the best results for our clients and users matter to us. And not just because our bottom line depends on it but because we are known for digital design and build that promotes convenience and growth and we want it to stay that way. Here's some feedback we've had from clients:

“Heimdall brought along good expertise and corresponding strategic growth that are still mind-blowing to me. Very happy we have them as our digital partner”

Oto-Obong

“After seeing the first draft of my website, I was extremely impressed. The entire Heimdall project experience is truly the epitome of satisfaction guaranteed”

Jennifer

Culture & Values

The Rules We Play By

Warm Welcome

We maintain a close-knit team by choice cause we love to get to know our clients properly as we understand your requirement and build your project in a collaborative structure with a foundation of support. Looking to start a project?

Big Ideas

We are constantly learning so our ideas can be as big as your challenges. From MVP to deep systems integration and custom platforms - we've got it covered. We are actively exploring the potential of new technologies for the next era.

Partnership

The work we do isn't just vanity projects. We'll build, guide and advise you as well as listen to your thoughts on the challenges your business is facing. Think of us as an extension of your business. If needed, we could attach on-site experts on key projects.

Our Process

What to expect when you work with us

How We Do It

We believe the end product is just a byproduct as the real magic lies within the process where discovery and definition to problems find solutions and we certainly want to share this experience with the world through design, technology, and strategy.

Our development and execution methods are what separates us from so many other digital agencies. Every project we work on is unique but our approach is always the same. Why? Because it works. We’ve got processes in place to make sure you get exactly the results you need.

We found our collective passion and turned it into our livelihood. We're all here because we're passionate about design, technology, content, and strategy to guarantee your business growth.

career_team_1-compressor
01
Learn
This is getting-to-know-you stage of the project as we explore what you need and any ideas you’ve got on how to effectively achieve it. We’ll work with you or your team to establish a clear brief, then dig into that to identify the best way to go about meeting it. Initial contact is generally via email, video meeting or audi calls. And if you decide you want to work with us, it's time to get together for a more detailed briefing session.
02
Plan
This is where we define the project scope, finalise technical requirements and implement key milestones. We’ve got a visual tracking system in-house, and you’ll get a project calendar so you can see when each stage of the project will be complete. We match each stage of the plan with a sign-off point for you, so no work goes ahead without your approval.
03
Design
Everything we’ve discussed so far about your project starts to take shape in the design stage. Using what we’ve learned from you, your industry, your customers and your competitors, we’ll create a visual framework and design rules to work to. At this stage, we decide how best to move from concept to completed product, integrating form and function for the best results.
04
Build
The build phase of your project is where we take everything visual that’s been created so far, and - as our engineering-lead, Michael puts it - “make it work”. We'll combine the visual design with the technical elements outlined during your planning stage to create a product that looks beautiful and performs exactly the way you need it to.
05
Launch
In-house, we'll work through the quality control checklist that's guided the entire project one last time. You’ll get a staging link so you can see the work before it goes live, and give us any last bits of feedback. Remember, you’ll have been signing everything off at the various project milestones, so this shouldn’t be a big job. Once that’s done, it’s time to go live.
06
Support
Post launch, we’re on hand for any immediate bug fixes, making sure your asset's running perfectly. We can also offer you training on any systems we've used, including video tutorials for future reference. After that, it’s up to you to tell us when you need our support. We’re not the kind of agency that waves you off into the sunset - if you need our help or advice, we’re here.

Technologies

The key to getting the most out of the technologies we use is flexibility. We pick the best technology for every project we work on - what’s right for one might not be a good choice for another. That’s not to say we’ll give everything a go. We’ve got standards we stick to in order to guarantee you the best results.

career

Testimonials

Customer Stories

Getting the best results for our clients and users matter to us. And not just because our bottom line depends on it but because we are known for digital design and build that promotes convenience and growth and we want it to stay that way. Here's some feedback we've had from clients:

“Heimdall brought along good expertise and corresponding strategic growth that are still mind-blowing to me. Very happy we have them as our digital partner”

Oto-Obong

“After seeing the first draft of my website, I was extremely impressed. The entire Heimdall project experience is truly the epitome of satisfaction guaranteed”

Jennifer

Culture & Values

The rules we play by

Warm Welcome

We maintain a close-knit team by choice cause we love to get to know our clients properly as we understand your requirement and build your project in a collaborative structure with a foundation of support. Looking to start a project?

Big Ideas

We are constantly learning so our ideas can be as big as your challenges. From MVP to deep systems integration and custom platforms - we've got it covered. We are actively exploring the potential of new technologies for the next era.

Partnership

The work we do isn't just vanity projects. We'll build, guide and advise you as well as listen to your thoughts on the challenges your business is facing. Think of us as an extension of your business. If needed, we could attach on-site experts on key projects.

Ready to grow your brand with Heimdall?